IR INFOTECH SERVICE
WhatsApp Solutions
We build WhatsApp-first business communication systems that dramatically improve customer engagement and sales conversions. From automated chatbots to full WhatsApp CRM platforms, we help businesses reach customers on the channel they actually use.
What's Included
Everything You Need
WhatsApp CRM
Manage all customer conversations, assign to agents, and track resolution — from one dashboard.
Chatbots
AI-powered chatbots that answer FAQs, qualify leads, and book appointments automatically.
Bulk Messaging
Send personalised broadcast messages to thousands of contacts with template approval.
Automation Flows
Trigger-based message flows for order updates, reminders, follow-ups, and drip campaigns.
Campaign Analytics
Message delivery, read rates, reply rates, and conversion tracking.
WABA Compliant
Fully compliant with WhatsApp Business API policies and Meta verification.
Why Choose This Service
Key Benefits
- 98% message open rate vs 20% for email
- Automate customer support and reduce agent load
- Higher conversion rates from conversational selling
- Reach customers without app installs
- Integrates with your existing CRM and e-commerce
Industries We Serve
E-commerce order updatesLead nurturingAppointment bookingCustomer supportEvent registrationsLoan & fintech
Tech Stack
WhatsApp Business APINode.jsMongoDBRedisWebhookMeta Cloud API
How We Work
Our Process
01
WABA Setup
WhatsApp Business API account setup and Meta business verification.
02
Template Approval
Design and get Meta approval for message templates.
03
Bot Design
Conversation flow design and chatbot scripting.
04
Integration
Connect to your CRM, website, and payment systems.
05
Go Live
Agent training, campaign launch, and performance monitoring.
Ready to get started with
WhatsApp Solutions?
Talk to our experts today — free consultation, no commitment.